Affecting System - liquidvpn.com | Priority - Critical
There is going to be some intermittent issues with liquidvpn.com while we finish setting up all of the new infrastructure. Thank you for your patience.
Date - 10/23/2014 16:13 - 10/23/2014 23:24
Last Updated - 10/23/2014 16:15
Affecting Other - New Jersey DDOS | Priority - Critical
DDoS Attack targetting the Network Core
Incident Start: Oct 21, 2014 2:35PM Eastern
Incident End: Oct 21, 2014 2:50PM Eastern
At approximately 2:35PM Eastern on October 21st, 2014, our monitoring systems alerted us of issues pertaining to our New Jersey network. After researching, it was determined that a denial of service attack had targetted our network core. All malicious traffic has been mitigated and service was returned to a normal working state minutes after the notification. We are making network changes to prevent this from becoming a recurring occurence. Any subsequent maintenance activities will be scheduled and you'll receive a separate notice.
Date - 10/21/2014 14:35 - 10/22/2014 23:17
Last Updated - 10/21/2014 17:34
Affecting Server - Romania | Priority - Critical
We will like to inform you that on Sunday, 12th of Octomber at 5AM (GMT + 2) we will start emergency maintenace on a core router in Romania. Most users will still be able to connect but all traffic will be impacted. We HIGHLY recommend using another location during this time.
Link of converted times
http://www.worldtimebuddy.com/?qm=1&lid=122,5,2643743,8&h=122&date=2014-10-12&sln=5-6
This ticket will be updated once it is complete.
There is a routing problem in Romania and we are looking into it. Currently only shared connections are working correctly.
Update 10/13/2014
The routing problem has been fixed. Romania is back online and working like it should.
Date - 10/12/2014 11:00 - 10/13/2014 15:22
Last Updated - 10/13/2014 15:22
Affecting Server - Skynet B | Priority - Critical
A RAID Controller failed on our backup VPN authentication server today. Services should not be affected. Unless something happens to the primary before we are able to re-create the backup on a new server. We are in the process of adding a new failover authentication server as we speak. This ticket will get updated once it is completed.
A new backup authentication solution is now in place. This is a High Availability failover cluster.
The network has been updated all nodes have been integrated with the new authentication system.
Date - 10/08/2014 15:00 - 10/09/2014 01:22
Last Updated - 10/09/2014 01:22
Affecting System - VPN Network | Priority - High
LiquidVPN has begun rolling out new server security updates. Some users may experience OpenVPN connectivity loss for a few seconds if a process restart is required on the server your connected to.
The server updates are complete. Thank you for your patience.
Date - 10/05/2014 19:00 - 10/06/2014 20:13
Last Updated - 10/06/2014 20:13
Affecting System - California | Priority - Medium
On 10/11/2014 California will go offline for two - four hours while our infrastructure is upgraded. We recommend using an alternative location between 9:00 PM and 1:00 AM Eastern Standard Time. To convert this to your local time please visit this site
http://www.worldtimebuddy.com/?qm=1&lid=100,5,2643743,8&h=100&date=2014-10-11&sln=1-6
Date - 10/11/2014 21:00 - 10/11/2014 23:39
Last Updated - 10/02/2014 16:03
Affecting System - Advanced Media Streaming Capabilities | Priority - Critical
Earlier today we had to add resources to our SMART Streaming system and upon reboot the kernel panicked. We are in the process of troubleshooting the issue. Please note that until this system comes back online your streaming capabilities may be impacted.
Date - 10/01/2014 12:24 - 10/01/2014 16:48
Last Updated - 10/01/2014 13:31
Affecting System - NJ OpenVPN Incoming DDoS | Priority - High
The New Jersey server has been the target of a 2002 Mbps attack at approximately 9/28/2014 4:59:16 PM (GMT -04:00:00) We have null routed the IP. This attack is aimed at the OpenVPN gateway IP so some OpenVPN connectivity may be inturrupted until the route is put back in place.
Date - 09/28/2014 16:04 - 09/28/2014 18:27
Last Updated - 09/28/2014 16:07
Affecting System - All Systems Using Bash | Priority - Critical
On 9/24/2014 a major new bug was discovered called Shellshock CVE-2014-6271. Incomplete patches were released later that day. We patched all of our non debian servers with the incomplete patch. Earlier today we became aware of CVE-2014-7169. The patch for the new bug CVE-2014-7169 was released a few hours ago. We immediately pushed out updates to all of our infrastructure. We are now in the process of evaluating our servers for any breaches that occured before the bug became publicly known. If anything is found this ticket and an announcement will be made.
Date - 09/24/2014 13:20 - 10/01/2014 13:24
Last Updated - 09/26/2014 13:40
Affecting System - Rotterdam | Priority - High
Rotterdam TCP connectivity is cut in half. Users cannot connect on any TCP ports from the alternate enterence IP.
Problem has been resolved.
Date - 09/25/2014 09:33 - 09/25/2014 12:27
Last Updated - 09/25/2014 12:26
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